antlerboy - Benjamin P Taylor 2:47 pm on September 30, 2023  

The Neurology of Business: Implementing the Viable System Model – Pfiffner (2022, book)

Authors:

  • Provides compact knowledge about diagnosis and design of the organization 4.0
  • Describes the application of the presented Viable System Model with many practical examples
  • Solves practical application issues that have not been addressed before

Part of the book series: Management for Professionals (MANAGPROF)

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Table of contents (18 chapters)

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  1. Front MatterPages i-xxviPDF
  2. Necessity and Benefits of the Third Dimension
    1. Front MatterPages 1-1PDF
    2. Introduction
      • Martin Pfiffner
      Pages 3-24
    3. The Ten Cardinal Mistakes of Organizing
      • Martin Pfiffner
      Pages 25-49
  3. The Viable System Model
    1. Front MatterPages 51-51PDF
    2. A Model of Control and Communication
      • Martin Pfiffner
      Pages 53-62
    3. Introduction to the Model
      • Martin Pfiffner
      Pages 63-89
    4. Russian Dolls
      • Martin Pfiffner
      Pages 91-99
    5. Hierarchy and the Redundancy of Potential Command
      • Martin Pfiffner
      Pages 101-112
  4. Diagnosis and Design
    1. Front MatterPages 113-113PDF
    2. Overview of the Diagnostic Process
      • Martin Pfiffner
      Pages 115-120
    3. Diagnosing and Designing the Basic Structure (Anatomy, Step I)
      • Martin Pfiffner
      Pages 121-135
    4. Mastering Complexity (Excursus)
      • Martin Pfiffner
      Pages 137-149
    5. Manageable or Not? (Step II)
      • Martin Pfiffner
      Pages 151-158
    6. Mission-Critical Tasks (Step III)
      • Martin Pfiffner
      Pages 159-165
    7. Centralized or Decentralized? (Step IV)
      • Martin Pfiffner
      Pages 167-173
    8. Diagnosing and Designing the Control Functions (Step V)
      • Martin Pfiffner
      Pages 175-198
    9. Diagnosing and Designing Communication Channels (Step VI)
      • Martin Pfiffner
      Pages 199-221
  5. From Knowledge to Implementation
    1. Front MatterPages 223-223PDF
    2. Making the Organization Understandable (Step VII)
      • Martin Pfiffner
      Pages 225-234
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About this book

This book describes the neurology of a business as a new dimension of organization and as a basis for success in a complex world. Comparing organizations with living organisms, it places an organization’s neurology (control and communication) as a third dimension beside its anatomy (structure) and physiology (process). Overlooked by classical organizational theory, this third dimension offsets its typical drawbacks.

The Neurology of Business introduces Stafford Beer’s Viable System Model (VSM) and shows how this helps managers to diagnose, discover, and unleash the potential and performance lying dormant in today’s enterprises.

The book is based on numerous consulting projects and management seminars conducted in Europe, America, and Asia. It guides the reader through the diagnosis and design process and illustrates application issues with practical examples. In this way, the book provides managers with the language needed to have meaningful conversations about how their organizations are functioning. As such, it will benefit managers in business and nonbusiness organizations, as well as readers interested in general management.

The Neurology of Business: Implementing the Viable System Model | SpringerLink

https://link.springer.com/book/10.1007/978-3-031-14260-4