Chapter 1 – Introducing Systems Approaches Reynolds and Holwell (eds) (2010) Systems Approaches to Managing Change: A Practical Guide The Open University

Systems Approaches to Managing Change brings together five systems approaches
to managing complex issues, each having a proven track record of over 25 years.
The five approaches are:
1. System Dynamics (SD) developed originally in the late 1950s by Jay Forrester
2. Viable Systems Model (VSM) developed originally in the late 1960s by
Stafford Beer
3. Strategic Options Development and Analysis (SODA: with cognitive mapping)
developed originally in the 1970s by Colin Eden
4. Soft Systems Methodology (SSM) developed originally in the 1970s by Peter
Checkland
5. Critical Systems Heuristics (CSH) developed originally in the late 1970s by
Werner Ulrich
The accounts of the approaches that follow draw heavily on the extensive experience
of the contributing authors. They are more than experienced practitioners, they bring
the added quality of academic rigour to the reflection on practice that characterises
their work. Drawing on the extensive experience of these contributing authors, some
of whom are primary originators, this volume is an accessible exposition of the
fundamentals of five compatible but different approaches and in addition is an opportunity to update guidance on the use of each approach.

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