Peter writes:

“I’ve spent 40 years applying cybernetic frameworks to real organisations — from the U.S. Army War College to UNESCO to distributed educator networks spanning 18,000 participants. Recently, I’ve been working intensively with Claude (Anthropic’s AI), and something struck me: every interface Claude offers is a different kind of conversation, with different affordances and different costs.
So I wrote a practitioner’s guide mapping Claude’s eight conversation surfaces through the lens of Gordon Pask’s Conversation Theory (1975, 1976).
The core insight: every time you switch from chat to Claude Code, or from a Project to an Artifact, you’re not just changing tools — you’re changing the structure of the conversation itself. And that structure determines what kind of knowing is possible.
The guide introduces what I call the “re-education tax” — the real cost of re-establishing shared understanding when you switch surfaces or start fresh sessions. If you’ve ever felt frustrated explaining context to an AI again after switching tools, you’ve been paying this tax without naming it.”

(2) Post | LinkedIn