System Thinking for Service Design Inspirations – Yulya’s blog – Medium

via System Thinking for Service Design Inspirations – Yulya’s blog – Medium

System Thinking for Service Design Inspirations

Yulya Besplemennova
May 1, 2018 · 6 min read

As a designer with a master degree in Product-Service System Design I was always interested in systems thinking and its applications to my professional practice. At Oblo, where I work as a service designer, we always try to integrate it in our way of doing service design by mixing ethnography, visual storytelling and participatory design.

This year I was lucky to attend Interaction18 conference and got very much moved by the fact that half of keynote speeches were about the various aspects of systems thinking in design. And so I wanted to share some interesting insights from the talk that can help us in the practice

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