Defra, UK – Barriers and enablers to the repair of electrical equipment: Application of the System Effects methodology

Barriers and enablers to the repair of electrical equipment: Application of the System Effects methodology – EV0285

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Barriers and enablers to the repair of electrical equipment: Application of the System Effects methodology – EV0285DescriptionThe report explores barriers and enablers to repair of electrical equipment, specifically vacuum cleaners. It explains the use of system effects methodology (a form of behavioural systems mapping) to explore people’s lived experience of repairing appliances.

Informational factors are the most influential enablers of small electrical equipment repair. The most influential barriers relate to perceptions of resourcing – for instance, item affordability or lack of time available to spend seeking repair.ObjectiveTo design and implement a project applying the System Effects methodology to a test case regarding barriers and enablers to the repair of small electrical equipment. As such, the objectives of the project were twofold:
1. Apply the System Effects methodology to understand the barriers and enablers to the repair of small electrical equipment through a systems lens.
2. Use the project outcomes to discuss possible applications of the System Effects methodology to policymaking.
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