Understanding the complexities and nuances of human work is critical if we are to improve how work really works. In healthcare, as clinicians and other healthcare professionals navigate their roles, they encounter a diverse array of situations that create goal conflicts, dilemmas and other challenges. One way to explore these is via micro-narratives. These are shortstories based on personal observations and experiences.

One method to capture these is via simple written postcards. Postcards from Work (Healthcare Edition) delves into these experiences. A sample of the cards is shown below:

What are ‘Postcards from Work’?

The Postcards from Work are a tool for reflection and discussion about work. They include unique micro-narratives from clinicians and other healthcare professionals, including nurses, anaesthetists, surgeons, intensivists, radiologists, general practitioners, radiographers, and pharmacists, making them rooted in the reality of healthcare settings.

At the core of the micro-narratives are four distinct varieties of human…