antlerboy - Benjamin P Taylor 6:18 am on August 20, 2023  

Editorial: ‘Bad apples’: time to redefine as a type of systems problem? – Shojania and Dixon-Woods (2023)

(A bad system may beat good people, but evil people often beat even quite good systems)

  1. Kaveh G Shojania1, 
  2. Mary Dixon-Woods2
  3. Correspondence to Dr Kaveh Shojania, Department of Medicine, University of Toronto, Sunnybrook Health Sciences Centre, 2075 Bayview Avenue, Rm H468, Toronto, Ontario, Canada M4N 3M5; kaveh.shojania@sunnybrook.ca

http://dx.doi.org/10.1136/bmjqs-2013-002138

https://qualitysafety.bmj.com/content/22/7/528.long