SCiO Open Meeting – Manchester, UK, 31 March 2025 (face-to-face) – four excellent speakers

Face-to-Face Open Meeting: A series of presentations of interest to Systems and Complexity in Organisation’s members and all comers.

By SCiO – Systems and Complexity in Organisation

Date and time

Mon, 31 Mar 2025 09:30 – 17:00 BST

Location

Manchester Business School MBS West, Booth St West Manchester M15 6PBShow map

SCiO holds Open Meetings to provide opportunities for practitioners to learn and develop new practice, to build relationships, networks hear about skills, tools, practice and experiences. This meeting will be held face-to-face in Manchester, with details of speakers confirmed shortly.

This open meeting explores specific application of systems thinking practice methods and learning, with five sessions. The programme for the day is as follows:

09:30 – Introduction to Systems Thinking (subject tbc)

10:00 – Welcome, SCiO notices and community exercise

10:45 – Fundamentals of Systems Thinking – Matt Lloyd

11:45 – Break

12:15 – Psychological safety as a systemic construct: implications for social services – Joan O’Donnell

13:15- Lunch Break

14:30 – Multi-Methodology Approaches in Systems Thinking – Patrick Hoverstadt, Simon MacCormac

15:30 – Break

16:00 – Fundamentals of System Dynamics – Peter Lacey

17:00 – Later in the Bar for a social

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About SCiO

SCiO is a community of systems practitioners who believe that traditional approaches to running organisations are responsible for many of the problems we see today. We believe that systemic approaches to designing and running organisations offer radically better alternatives.

SCiO has three main objectives:

  • Developing practice in applying systems ideas to a range of organisational issues
  • Disseminating the use of systems approaches in dealing with organisational issues
  • Supporting practitioners in their professional practice.

Many systems practitioners can feel isolated in their organisations. SCiO provides a way to talk to and get support from a wide range of like minded people and see how they are addressing similar challenges.

SCiO is a non-profit and social enterprise – SCiO started in the UK, but now has groups in several European countries. Please visit our website for further details and sign-up to become a member: http://www.systemspractice.org/

If you have any questions about the event, or booking to attend it, please contact: mike.jones@systemspractice.org

SCiO Open Meeting – Manchester 31st March 2025 Tickets, Mon 31 Mar 2025 at 09:30 | Eventbrite
https://www.eventbrite.co.uk/e/scio-open-meeting-manchester-31st-march-2025-tickets-1230758745539?utm-campaign=social&utm-content=attendeeshare&utm-medium=discovery&utm-term=listing&utm-source=cp&aff=ebdsshcopyurl

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Jan C. Willems’ behavioral systems theory

[A whole new spiral arm of the galaxy]

ChatGPT says:

an C. Willems’ behavioral systems theory offers a paradigm shift in understanding dynamical systems by focusing on their ‘behavior’—the set of all possible trajectories—without predefining inputs and outputs. This contrasts with traditional approaches that emphasize input-output relationships.

skoge.folk.ntnu.no

In this framework, a dynamical system is defined as a triple (T, W, B), where T represents the time set, W denotes the signal space, and B is the behavior comprising all signals that satisfy the system’s laws. This perspective treats all variables equally, allowing for multiple interpretations of cause and effect.

sciendo.com

A key advantage of the behavioral approach is its flexibility in modeling complex systems, especially when distinguishing between inputs and outputs is challenging or arbitrary. It has led to new insights in areas such as controllability, where the focus is on the ability to transition between trajectories, and system interconnection, viewed as the sharing of variables among subsystems.

golem.ph.utexas.edu

For a comprehensive introduction to this approach, consider the book “Introduction to Mathematical Systems Theory: A Behavioral Approach” by J.W. Polderman and J.C. Willems.

link.springer.com

what space of ‘systems theory’ does this belong to? Why, in over ten years of documenting everything I find on www.syscoi.com, have I never come across this before?

ChatGPT said:

Jan C. Willems’ behavioral systems theory is a distinctive approach within systems theory, emphasizing the set of all possible trajectories of a system—its “behavior”—without predefining inputs and outputs. This perspective contrasts with traditional methods that prioritize input-output relationships.

sciendo.com

The behavioral approach has been particularly influential in control theory and dynamical systems analysis. It offers a framework that accommodates complex systems where traditional input-output distinctions may be ambiguous or limiting. This methodology has led to advancements in understanding system interconnections and controllability.

golem.ph.utexas.edu

Regarding its relative obscurity, several factors might contribute:

  1. Niche Focus: The behavioral approach is primarily applied in specific areas of control theory and mathematical systems analysis. If your research or documentation has concentrated on other aspects of systems theory, it’s possible this particular approach didn’t surface prominently.
  2. Terminology Variations: Differences in terminology can lead to oversight. Willems’ work might be referenced under different terms or within contexts that don’t explicitly label it as “behavioral systems theory.”
  3. Publication Channels: Willems’ contributions are often found in specialized journals and conferences focused on control theory and applied mathematics. If your sources haven’t included these specific outlets, his work might not have been as visible.

To delve deeper into this approach, you might explore Willems’ publications and related literature in control theory and mathematical systems. This could provide a more comprehensive understanding of the behavioral perspective within systems theory.


The Behavioral Approach to Modeling and Control of Dynamical Systems

Jan C. Willems

Dept. of Electrical Engineering University of Leuven Belgium and Mathematics Institute University of Groningen The Netherlands

Abstract

The behavioral approach provides a mathematical framework for modeling, analysis, and synthesis of dynamical systems. The main difference from the classical view is that it does not the input/output partition as its starting point. In this setting, control is viewed as interconnection.

https://skoge.folk.ntnu.no/prost/proceedings/cpc6-jan2002/willems.pdf


BEHAVIORAL SYSTEMS THEORY: A SURVEY

EVA ZERZ Lehrstuhl D für Mathematik RWTHAachen University, 52062 Aachen, Germany e-mail: eva.zerz@math.rwth-aachen.de

We survey the so-called behavioral approach to systems and control theory, which was founded by J. C. Willems and his school. The central idea of behavioral systems theory is to put the focus on the set of trajectories of a dynamical system rather than on a specific set of equations modelling the underlying phenomenon. Moreover, all signal components are treated on an equal footing at first, and their partition into inputs and outputs is derived from the system law, in a way that admits several valid cause-effect interpretations, in general.

https://intapi.sciendo.com/pdf/10.2478/v10006-008-0024-9


The Behavioral Approach to Open and Interconnected Systems

JAN C. WILLEMS

MODELING BY TEARING, ZOOMING, AND LINKING

During the opening lecture of the 16th IFAC World Congress in Prague on July 4, 2005, Rudy Kalman articulated a principle that resonated very well with me. He put forward the following paradigm for research domains that combine models and mathematics: 1) Get the physics right. 2) The rest is mathematics. Did we, system theorists, get the physics right? Do our basic model structures adequately translate physical reality? Does the way in which we view interconnections respect the physics? These questions, in a nutshell, are the theme of this article. The motivation for the behavioral approach stems from the observation that classical systemtheoretic thinking is unsuitable for dealing on an appropriately general level with the basic tenets at which system theory aims, namely, open and interconnected systems. By an open system, we mean a system that interacts with its environment, for example, by exchanging matter, energy, or information. By an interconnected system, we mean a system that consists of interacting subsystems. Classical system theory introduces inputs, outputs, and signal-flow graphs ab initio. Inputs serve to capture the influence of the environment on the system, outputs serve to capture the influence of the system on the environment, while output-to-input assignments, such as series and feedback connection, serve to capture interconnections. A system is thus viewed as transmitting and transforming signals from the input channel to the output channel, and interconnections are viewed as pathways through which outputs of one system are imposed as inputs to another system.


The Behavioral Approach to Systems Theory | The n-Category Café

June 15, 2018The Behavioral Approach to Systems TheoryPosted by John Baezguest post by Eliana Lorch and Joshua TanAs part of the Applied Category Theory seminar, we discussed an article commonly cited as an inspiration by many papers1 taking a categorical approach to systems theory, The Behavioral Approach to Open and Interconnected Systems. In this sprawling monograph for the IEEE Control Systems Magazine, legendary control theorist Jan Willems poses and answers foundational questions like how to define the very concept of mathematical model, gives fully-worked examples of his approach to modeling from physical first principles, provides various arguments in favor of his framework versus others, and finally proves several theorems about the special case of linear time-invariant differential systems.

The Behavioral Approach to Systems Theory | The n-Category Café

https://golem.ph.utexas.edu/category/2018/06/the_behavioral_approach_to_sys.html?utm_source=chatgpt.com

Blueprint on Funding Governance for Systemic Transformation – Roberts et al (2022)

Paper:

LinkedIn post:

https://www.linkedin.com/posts/benjaminjroberts_systemictransformation-fundinggovernance-activity-7291049509831286786-wsR6?utm_source=share&utm_medium=member_desktop

Thank you so much, Tonnie Van der Zouwen, for inviting me onto your podcast to talk about the collaboration that produced the “blueprint” on Funding Governance for Systemic Transformation. Those who are interested can find the paper here on the website of r3.0, the organization that initiated the blueprint development process and invited me to be a co-lead author: https://lnkd.in/exE8QCuF

It’s worth noting that, as we discuss on the podcast, the approach we used to empower a team of thirty people to produce the 170pp paper was greatly influenced by my love of Open Space, the dialogue process that brought the two of us together last summer for the Co-creating a World that Works for All Summit.

Link:

Post | LinkedIn
https://www.linkedin.com/posts/benjaminjroberts_systemictransformation-fundinggovernance-activity-7291049509831286786-wsR6/?utm_source=share&utm_medium=member_desktop

Podcast with Tonnie van der Zouwen

With pride I announce the 9th episode of my podcast series on ‘Creating a level playing field for collaboration’. Ben Roberts shares his experience with a collaborative Blueprint writing project.

We delve into the challenges and successes of co-creating a blueprint for systemic transformation. Learn how shared ownership and action learning led to blueprints for innovative funding practices. Hear firsthand accounts of how the team of the Blueprint Project navigated the complexities of shifting power dynamics and fostering a truly inclusive process. Tune in and be inspired by Ben’s stories of regenerative funding, the power of collaboration, and the potential for creating a more equitable future.

Chapters
00:00 Introduction to Ben Roberts and His Background
03:06 Exploring Large Group Engagement and Technology
04:39 Case Study: Collaborative Paper on Funding Governance
08:48 The Process of Collaboration and Its Challenges
13:30 Activating the Blueprint: Moving Beyond the Document
15:19 Reflections on Collaboration and Cultural Differences
19:32 The Importance of Clarity and Vision in Collaboration
23:59 Future Directions and Reimagining Financial Systems

Listen on Spotify: https://lnkd.in/ewb9tdae

Systems thinking and complexity – incompatible or what? Mike Jackson and Jean Boulton debate – 26 February 2025, 18:00 UK time – free thanks to the OR Society

Registration link: https://www.theorsociety.com/ORS/Event_Display.aspx?EventKey=SYSTEMSFEB&WebsiteKey=c1745213-aec0-45e5-a960-0ec98ebabd4e

Systems thinking and complexity – incompatible or what?

Join us for the online event exploring Systems Thinking and complexity with our guest speakers Mike Jackson & Jean Boulton.

Mike Jackson styles himself a systems thinker and Jean Boulton ‘embraces complexity’. Both have written recent and very different books. On the surface of it, they seem to inhabit different worlds. But do they? How do these differing views complement each other? Are there incompatibilities; or is it more of a question of what you are trying to do?

Mike and Jean will introduce their perspectives through their books and discuss similarities, differences and whether it matters….

About the Speakers: 

Professor Michael C Jackson

Mike is an Emeritus Professor at the University of Hull and MD of Systems Research Ltd. He graduated from Oxford University, gained an MA from Lancaster University and a PhD from Hull. He has worked in the civil service, in academia and as a consultant. Mike was Dean of Hull University Business School, founded the universities Centre for Systems Studies, and he has been President of the IFSR and ISSS. Mike is well known for his contribution of Critical Systems Thinking which suggests diversity can be a strength rather than a weakness, by revealing how different systems methodologies address various aspects of complexity and how they can be used in combination to resolve the messiest of wicked problems. His latest book ‘Critical Systems Thinking: A Practitioners Guide‘ was published by Wiley in 2024.

Dr Jean Boulton

Jean Boulton PhD, MPhil, MBA studied physics at the universities of Oxford and Cambridge and worked in applied physics before turning to management and the social sciences. She is a Fellow of the Institute of Physics and a visiting academic with the Department of Social and Policy Sciences at Bath, and with Cranfield School of Management.  Jean consults, writes, researches, and lectures about the science of complexity and its implications for strategy, change and leadership. See www.embracingcomplexity.com. She has held executive management positions in large corporates and consulted to global organisations in the private and not-for-profit sectors. Her latest book ‘The Dao of Complexity: Making Sense and Making Waves in Turbulent Times‘, published by De Gruyter in 2024, introduces process complexity, reflects on its resonance with ideas from many other fields of knowledge – from neuroscience to politics to quantum gravity – and asks how we can ‘make waves’ in a world of increasing fragility, polarisation and  alienation.

26/02/2025 17:30 – 18:45
GMT Standard Time

Where

Online

link:

Systems Thinking – Systems thinking and complexity – incompatible or what? ORS
https://www.theorsociety.com/ORS/Event_Display.aspx?EventKey=SYSTEMSFEB&WebsiteKey=c1745213-aec0-45e5-a960-0ec98ebabd4e

Cybernetics and music – links and SCiO UK Virtual Open Meeting – July 14 2025, 18:30, online, free

The SCiO open on Mon, Jul 14th, 2025, 18:30 – 21:00  GMT+1, will feature

Finding A New Rhythm: Exploring VSM for Social Change from Dr. Kim McLear

This talk explores a new interpretation and extends Beer’s VSM model towards the application of social change in times of turbulence and uncertainty. Inspired by music design theory, this talk highlights the importance of creativity and finding your instrument for social innovation. 

Despair need not flourish.

https://www.kim-mclear.com/

(And another excellent speaker – David Cooper – on New Horizons for the Viable System Model – see https://www.systemspractice.org/resources/new-horizons-viable-system-model )

This led me to search for and find a bunch of interesting ‘cybernetics and music’, including of course several references to Mark Johnson’s work, which is excellent.

Music — Cybernetic Forests.  –  Webpage
Cybernetic Club Music: The Future Of Electronic Dance Music  –  Webpage
JJ’s Bizarre Blog #3 – Cybernetic Soundscapes – The Spotify Community  –  Webpage
Music and Cybernetics in Historical Perspective | Resonance | University of California Press  –  Webpage
cybernetics – Eric Lemmon  –  Webpage
Cybernetic music with SuperCollider – Resources / SynthDefs – scsynth  –  Webpage
Cybernetics and AI with Serge – MOD WIGGLER  –  Webpage
Roland Kayn and the Development of Cybernetic Music – SOCKS  –  Webpage
In Memoriam of fathers – C. A. Johnson and Dieter Gütt | Astrid Johnson  –  WordPress.com
Rhizome > blog > Brian Eno, Peter Schmidt, and Cybernetics  –  Webpage
Music — Cybernetic Forests.  –  Webpage
Mark Johnson: Playing For Change | Tape Op Magazine | Longform candid interviews with music producers and audio engineers covering mixing, mastering, recording and music production.  –  Webpage
Mark Johnson Stories – Meaningful Memoirs Matter  –  Webpage
Mark_Johnson.pdf  –  Webpage
Mark Johnson | Mike Iverson  –  Webpage
Roland Kayn and the Development of Cybernetic Music – SOCKS  –  Webpage
Improvisation Blog  –  Webpage
Stream MGOO Cognitive Dissonance music | Listen to songs, albums, playlists for free on SoundCloud  –  Webpage
Tony Davenport’s Jazz Session  –  Webpage

And of course other references here

music | Search Results | Systems Community of Inquiry  –  Webpage

‘Engineering the Social’ at University of Dayton, Ohio, USA

Engineering the social: Students in this course use systems thinking to help solve human rights, disease and homelessness ShareRa,úl Ordóñez, Professor of Electrical and Computer Engineering, University of Dayto

Engineering The Social: Students In This Course Use Systems Thinking To Help Solve Human Rights, Disease And Homelessness

The Complexity Global School for Emerging Political Economies July 2025 – from Santa Fe Institute, in Bogota, Colombia

The Complexity Global School for Emerging Political Economies July 2025

The Complexity Global School for Emerging Political Economies July 2025 | Santa Fe Institute
https://santafe.edu/info/2025-complexity-global-school/overview

Systems Approaches (Project Language + Literature Reviews with Generative AI) | OCADU | 2025-01-20

 January 26, 2025  daviding

Systems Approaches (Project Language + Literature Reviews with Generative AI) | OCADU | 2025-01-20 January 26, 2025 daviding

Systems Approaches (Project Language + Literature Reviews with Generative AI) | OCADU | 2025-01-20 – Coevolving Innovations

Squire to the Giants – Mork and POSIWID (2025)

The World is a Cloud – A Reader’s Guide to David Chapman, Langenkamp (2025)

Shared by David Chapman at https://x.com/Meaningness/status/1883879385289412795

A Reader’s Guide to David Chapman

Max Langenkamp

Jan 25, 2025

The World is a CloudA Reader’s Guide to David ChapmanMAX LANGENKAMPJAN 25, 2025

The World is a Cloud – by Max Langenkamp – Unruly Sun
https://maxlangenkamp.substack.com/p/the-world-is-a-cloud

No Way Out – Podcast – OODA loop, cybernetics, and other things


No Way Out – Podcast

@NoWayOutcast

In this conversation, Ponch and Mark engage with Sean Manion (@TheUnjournaling), a neuroscientist, to explore the OODA loop’s origins, its applications beyond military contexts, and the influence of cybernetics on decision-making processes. Chapters 00:00 The OODA Loop: Beyond Military Origins 02:36 Introducing Sean Manion: A Neuroscientist’s Perspective 05:14 Exploring John Boyd’s Influence on Cybernetics 09:33 Understanding Cybernetics and Its Historical Context 22:16 Cybernetics: The Science of Control and Communication 31:25 Building Trust in AI and Institutions 36:37 Decentralization and Data Governance 40:36 Neuroscience, AI, and Decision-Making 44:46 Entropy, Information Theory, and Boyd’s Trinity 53:02 Epigenetics and the Legacy of Trauma 57:17 The Intersection of Science and Narrative 59:15 Understanding Biases: Cultural vs. Cognitive 01:01:18 Muscle Memory and Implicit Biases 01:04:18 The Role of the Thalamus in Information Processing 01:06:26 Mimetics: Bridging Genetics and Culture 01:10:55 The Complexity of Intelligence and AI 01:17:50 Emerging Technologies in Neuroscience and

link:

No Way Out – Podcast on X: “In this conversation, Ponch and Mark engage with Sean Manion (@TheUnjournaling), a neuroscientist, to explore the OODA loop’s origins, its applications beyond military contexts, and the influence of cybernetics on decision-making processes. Chapters 00:00 The OODA Loop: Beyond https://t.co/leyVl3La4U” / X
https://twitter.com/NoWayOutcast/status/1883865949347967214

From assurance to coproduction: a century of improving the quality of health-care service – Batalden and Foster (2021)

I thought I had shared this before!

Abstract

Background

Over the last century, the invitation to improve health-care service quality has taken many different forms: questions, observations, methods, tools and actions have emerged and evolved to create relevant ‘improvement work.’ In this paper we present three phases of this work. The basic frameworks used in these phases have not supplanted each other, but they have been layered one upon the next over time. Each brought important new thinking, new change opportunities and a new set of limits. The important messages of each need to be carried together into the future, as must the sense of curiosity and possibility about the commonalities that has driven this evolution.

Methods

Literature, personal experience and other artifacts were reviewed to develop this description of how the focus on quality work has evolved (and continues to evolve) over the last century.

Results

We describe three phases. Quality 1.0 seeks to answer the question ‘How might we establish thresholds for good healthcare services?’ It described certain ‘basic’ standards that should be used to certify acceptable performance and capability. This led to the formation of formal processes for review, documentation and external audits and a system for public notice and recognition. Over time, the limits and risks of this approach also became more visible: a ‘micro-accounting compliance’ sometimes triumphed over what might be of even greater strategic importance in the development and operations of effective systems of disease prevention and management to improve outcomes for patients and families. Quality 2.0 asked ‘How might we use enterprise-wide systems for disease management?’ It added a focus on the processes and systems of production, reduction of unwanted variation, the intrinsic motivation to take pride in work, outcome measurement and collaborative work practices as ways to improve quality, modeled on experiences in other industries. Quality 3.0 asks ‘How might we improve the value of the contribution that healthcare service makes to health?’ It requires careful consideration of the meaning of ‘service’ and ‘value’, service-creating logic, and prompts us to consider both relationships and activities in the context of the coproduction of health-care services.

Conclusion

Efforts to improve the quality and value of health-care services have evolved over the last century. With each success have come new challenges and questions, requiring the addition of new frames and approaches.

International Journal for Quality in Health Care, Volume 33, Issue Supplement_2, November 2021, Pages ii10–ii14, https://doi.org/10.1093/intqhc/mzab059

Published:

29 November 2021

 Article history

Abstract

Background

Over the last century, the invitation to improve health-care service quality has taken many different forms: questions, observations, methods, tools and actions have emerged and evolved to create relevant ‘improvement work.’ In this paper we present three phases of this work. The basic frameworks used in these phases have not supplanted each other, but they have been layered one upon the next over time. Each brought important new thinking, new change opportunities and a new set of limits. The important messages of each need to be carried together into the future, as must the sense of curiosity and possibility about the commonalities that has driven this evolution.

Methods

Literature, personal experience and other artifacts were reviewed to develop this description of how the focus on quality work has evolved (and continues to evolve) over the last century.

Results

We describe three phases. Quality 1.0 seeks to answer the question ‘How might we establish thresholds for good healthcare services?’ It described certain ‘basic’ standards that should be used to certify acceptable performance and capability. This led to the formation of formal processes for review, documentation and external audits and a system for public notice and recognition. Over time, the limits and risks of this approach also became more visible: a ‘micro-accounting compliance’ sometimes triumphed over what might be of even greater strategic importance in the development and operations of effective systems of disease prevention and management to improve outcomes for patients and families. Quality 2.0 asked ‘How might we use enterprise-wide systems for disease management?’ It added a focus on the processes and systems of production, reduction of unwanted variation, the intrinsic motivation to take pride in work, outcome measurement and collaborative work practices as ways to improve quality, modeled on experiences in other industries. Quality 3.0 asks ‘How might we improve the value of the contribution that healthcare service makes to health?’ It requires careful consideration of the meaning of ‘service’ and ‘value’, service-creating logic, and prompts us to consider both relationships and activities in the context of the coproduction of health-care services.

Conclusion

Efforts to improve the quality and value of health-care services have evolved over the last century. With each success have come new challenges and questions, requiring the addition of new frames and approaches.

From assurance to coproduction: a century of improving the quality of health-care service

From assurance to coproduction: a century of improving the quality of health-care service | International Journal for Quality in Health Care | Oxford Academic
https://academic.oup.com/intqhc/article/33/Supplement_2/ii10/6445911?utm_source=chatgpt.com&login=false

Principles for embedding learning and adaptation into New Zealand health system functioning: the example of the Viable System Model – Paine et al (2025)

Details and abstract below. Brought to my attention by a LinkedIn post from Marc Harris wo writes:

How do you design a system that learns, adapts, and thrives in a world of constant change? The key lies in creating a system that listens, learns, and acts in real time.

A fascinating paper published last week in the New Zealand Medical Journal explores the Viable System Model (VSM) as a blueprint for embedding learning into the core functioning of health systems. At its heart, the VSM focuses on balancing autonomy and coherence, enabling organisations to adapt quickly while maintaining clarity of purpose.

One insight stood out: systems thrive when we design them to absorb lessons, adapt effectively, and make decisions closer to the source of action. The study showed how fragmented processes, poor data flows, and limited autonomy can paralyse even the best intentions, while strong feedback loops and clear coordination create the resilience we need to navigate complexity.

“To fully leverage the lessons learnt from experience, we can no longer rely upon quick fixes that are project-based and ad hoc, and do not reflect the underlying causes of problems”

What makes this approach promising is how it prioritises the people within the system. For a system to truly learn, the individuals within it must feel empowered, informed, and connected.

The authors also highlight the pitfalls to avoid when building a learning system:
1️⃣ Fragmented goals that ignore interconnected challenges
2️⃣ Relying on quick fixes instead of addressing root causes
3️⃣ Centralised control that stifles local decision-making

This feels like a call to action for leaders in every sector: How can we design systems that thrive by learning?

What’s one way your organisation fosters a culture of learning and adaptability?

(pdf is attached in the LinkedIn post, to download maximise it to fill screen then click the download symbol top right)


paper details

Principles for embedding learning and adaptation into New Zealand health system functioning: the example of the Viable System Model

Sharen Paine 1Jeff Foote 2Robin Gauld 3

Affiliations Expand

Abstract

This article makes the case for taking a model-based management approach, specifically using the Viable System Model (VSM), to embed learning and adaptation into the New Zealand health system so it can function as a learning health system. We draw on a case study of a specialist clinical service where the VSM was used to guide semi-structured interviews and workshops with clinicians and managers and to guide analysis of the findings. The VSM analysis revealed a lack of clarity of organisational functioning, and of the systems, processes and integrated IT infrastructure necessary to support the fundamental requirements of a learning health system. We conclude that model-based management, specifically using the VSM, has significant potential for embedding the requirements for a learning health system into core functioning, including identifying technology infrastructure requirements. In addition, the VSM holds promise for improving clinical engagement and enhancing the health system’s ability to achieve financial sustainability, high performance, distributed decision making and efficiency.

Principles for embedding learning and adaptation into New Zealand health system functioning: the example of the Viable System ModelSharen Paine 1, Jeff Foote 2, Robin Gauld 3

Principles for embedding learning and adaptation into New Zealand health system functioning: the example of the Viable System Model – PubMed
https://pubmed.ncbi.nlm.nih.gov/39847741/

Systems thinking (system dynamics) and school leadership