Building Complex Organizations through Simple Constraints: Zappos — with John Bunch | by Simone Cicero | Jul, 2020 | Stories of Platform Design

Building Complex Organizations through Simple Constraints: Zappos — with John Bunch John Bunch explains why Zappos uses research on cities to inform its internal structure, and the ambition to create an anti-fragile company that can be around for 1000 years and more. That puts pressure on evolving the company quickly to respond to new market demands and opportunities, while ensuring that people in the organisation are fully aligned with its core values and can move swiftly within its enabling constraints.

Building Complex Organizations through Simple Constraints: Zappos — with John Bunch | by Simone Cicero | Jul, 2020 | Stories of Platform Design