Every now and again I look at the stats for this site. It’s a useful little reality check for what people actually look for when they land here.’ (The stats I think only pick up web visitors; my suspicion is that a bunch of people look just at the emails).
If you’re new: this site is a public commonplace book, or what used to be called a ‘weblog’ – ostensibly an attempt to share all the systems | complexity |cybernetics links I come across, partly an Electric Monk, resource-based, a compost heap towards a curriculum.
The top clicks tell a clear story. People keep coming for foundations, for sources, and for practical bridges between ‘systems’ as an idea and systems as work.
McLuhan consistently sits at the top. That always makes me smile, because his point is basically what this site is for. Tools are extensions, and therefore amputations. If you extend your memory into a notebook, you also stop rehearsing. If you extend your judgement into a dashboard, you also numb your situational sense. Pretending otherwise is how we end up surprised by our own inventions.
Then comes the pragmatic end of the field, if we squint: poka-yoke, homeostasis, STAMP, promise-based management. The appeal here is not ‘be cleverer’, it’s ‘design so normal humans can succeed without heroics’. A cybernetic idea: shift the work from willpower to feedback.
Reading lists feature heavily too, which is both flattering and slightly alarming. A reading list is an honest artefact: it admits you don’t have the map. It also changes you as you build it. You notice what you keep omitting. You start to see the field as much as being a set of disagreements as a set of answers. Which is why debates like ‘systems thinking and complexity’ keep drawing attention. We want a tidy resolution, rarely get one, but sometimes get better questions.
And people really do care about attribution. The Kurt Lewin quote post keeps getting read. Good. There is far too much ‘systems’ talk built on lines no-one can trace. A misattributed quote can still be helpful, but it’s a different kind of helpful – dodgy authority rather than lineage.
A few other regular visitors show up in the stats: Bateson, Menzies Lyth, Joanna Macy. That’s the moral and emotional dimension of systems work. Organisations are not just information processing. They are also anxiety processing. If you don’t deal with that, you get defences that pretend to be structure.
And there’s a pleasing concentration of systems practice in the mix – SysPrac25, the upcoming Hull conference, and the OR Society: events, newsletters, debates. Systems | complexity | cybernetics stays alive when people meet, argue, teach, and keep the conversation going in actual places, not just on platforms. And this is in a year where I have substantially failed the core task and lost track of brilliant events from ISSS, CybSoc, ASC, Metaphorum, even SCiO. But I think that the field also stays alive when someone bothers to ask ‘who are our fellow travellers?’.
Anyway, for what it’s worth, here’s the current ‘most read’ list. If it looks like a slightly eccentric syllabus, well, there y’go!
Media, attention, and extensions
- Marshall McLuhan – extensions and amputations: every tool gives you reach, and steals a sense https://stream.syscoi.com/2019/05/30/marshall-mcluhan-extensions-and-amputations/
- Ackoff’s lift and Rory Sutherland’s fantasy: why optimisation can be a kind of organised stupidity https://stream.syscoi.com/2020/05/28/ackoffs-lift-and-rory-sutherlands-fantasy/
- Simon’s ant and system complexity: behaviour that looks clever can be the environment doing the steering https://stream.syscoi.com/2020/03/22/simons-ant-system-complexity-the-seemingly-unrelated/
- Elon Musk’s ‘giant cybernetic collectives’: techno-utopia as feedback myth https://stream.syscoi.com/2019/04/07/elon-musks-giant-cybernetic-collectives-jennifer-sensiba-cleantechnica/
- Jakob Nielsen’s 90-9-1 rule: participation inequality is structural, not a personal failing https://stream.syscoi.com/2018/12/10/the-90-9-1-rule-for-participation-inequality-jakob-nielsen-2006/
- Charles Handy’s sigmoid curve: success contains the seed of its own decline unless you start the next curve early https://stream.syscoi.com/2020/05/25/charles-handys-sigmoid-curve/
Cybernetics, quality, and the craft of organising
- Where poka-yoke and cybernetics meet: error-proofing is feedback design, not magic https://stream.syscoi.com/2019/10/29/where-poka-yoke-and-cybernetics-meet-quality-digest-harish-jose/
- Bateson on conscious purpose versus nature: the world fights back when you push one variable too hard https://stream.syscoi.com/2018/09/22/conscious-purpose-versus-nature-gregory-bateson/
- Commitment-based or promise-based management: coordination is not control, it’s making and keeping commitments https://stream.syscoi.com/2018/08/17/commitment-based-or-promise-based-management-flores-and-winograd-plus-vision-consulting-glennon-and-spinosa-later/
- Living systems (James Grier Miller): systems as living organisation, not metaphor https://stream.syscoi.com/2018/07/09/living-systems-james-grier-miller-1978/
- Homeostasis (Bernard, Cannon, Barcroft): regulation is an achievement, not a default https://stream.syscoi.com/2019/06/10/homeostasis-bernard-1865-cannon-1926-barcroft-1932/
- Isabel Menzies Lyth and the functioning of social systems as a defence against anxiety: why ‘rational’ structures often aren’t https://stream.syscoi.com/2021/02/07/isabel-menzies-lyth-and-the-functioning-of-social-systems-as-a-defence-against-anxiety/
- Lawrence and Lorsch, contingency theory: fit the organisation to the situation, not the other way round https://stream.syscoi.com/2020/06/24/lawrence-lorsch-contingency-theory-1967/
- STAMP in Google SRE: resilience as constraint, feedback, and learning, not just ‘more reliability’ https://stream.syscoi.com/2025/01/01/the-evolution-of-sre-at-google-using-stamp-to-improve-resilience-in-google-production-systems-falzone-and-sloss-2024/
How we know, what we can cite, and what we should read next
- Updated rough draft systems, complexity, cybernetics reading list: a live boundary object, not a finished map https://stream.syscoi.com/2024/10/01/updated-rough-draft-systems-complexity-cybernetics-reading-list/
- Is there an actual source for the Kurt Lewin quote ‘you cannot understand a system until you try to change it’? – vibes are not references https://stream.syscoi.com/2021/11/22/is-there-an-actual-source-for-the-kurt-lewin-quote-you-cannot-understand-a-system-until-you-try-to-change-it/
- Implementation of systems thinking in public policy (Nguyen et al, 2023): what the evidence says, not what we wish it said https://stream.syscoi.com/2023/02/27/implementation-of-systems-thinking-in-public-policy-a-systematic-review-nguyen-et-al-2023/
- A very rough and partial draft systems thinking reading list: the earlier compost layer https://stream.syscoi.com/2020/05/06/a-very-rough-and-partial-draft-systems-thinking-reading-list/
- Kerwin’s map of ignorance: taxonomies of the unknown, and the humility they force https://stream.syscoi.com/2019/04/21/taxonomies-of-the-unknown-kerwins-map-of-ignorance-1983/
- John Vervaeke’s transjectivity: the awkward middle ground between ‘objective’ and ‘made up’ https://stream.syscoi.com/2020/05/11/john-vervaekes-transjectivity-andrew-sweeny-medium/
- Moon and Blackman on ontology and epistemology: you can’t do interdisciplinary work without arguing about ‘what counts’ https://stream.syscoi.com/2021/04/06/a-guide-to-ontology-epistemology-and-philosophical-perspectives-for-interdisciplinary-researchers-integration-and-implementation-insights-moon-and-blackman-drawing-on-their-2014-article/
People, communities, and places where the field stays alive
- Nick Kimber asking for a short history of relational practice: the hunger for lineage, not just slogans https://stream.syscoi.com/2025/10/24/nick-kimber-on-linkedin-hello-can-anybody-point-me-to-a-decent-accessible-history-of-relational-practice-thinking-leadership-ideally-short-form/
- Systems thinking and complexity – incompatible or what? Jackson and Boulton debate: a useful argument to have properly https://stream.syscoi.com/2025/01/30/systems-thinking-and-complexity-incompatible-or-what-mike-jackson-and-jean-boulton-debate-26-february-2025-1800-uk-time-free-thanks-to-the-or-society/
- Systems thinking and systems practice, 24-26 March 2026 at the University of Hull, UK: convening still matters https://stream.syscoi.com/2025/07/25/%f0%9d%97%a6%f0%9d%98%86%f0%9d%98%80%f0%9d%98%81%f0%9d%97%b2%f0%9d%97%ba%f0%9d%98%80-%f0%9d%97%a7%f0%9d%97%b5%f0%9d%97%b6%f0%9d%97%bb%f0%9d%97%b8%f0%9d%97%b6%f0%9d%97%bb%f0%9d%97%b4-%f0%9d%97%ae/
- Who are our fellow travellers? – systems work as a community of practice, not a lone genius act https://stream.syscoi.com/2020/10/08/who-are-our-fellow-travellers/
- Berkana’s theory of change: networks, emergence, and the long game of culture https://stream.syscoi.com/2018/02/28/our-theory-of-change-the-berkana-institute/
- Gregory Bateson and the counter-culture: the politics and spirituality that shaped the ideas [one of several pieces in this list I don’t personally endorse] https://stream.syscoi.com/2019/04/08/gregory-bateson-and-the-counter-culture/
- Centre for systems studies, University of Hull newsletter: signals from an actual institutional home https://stream.syscoi.com/2025/02/20/newsletter-centre-for-systems-studies-university-of-hull/
- RIP Joanna Macy: systems thinking with grief, courage, and practice https://stream.syscoi.com/2025/07/20/rip-joanna-macy/
- About: what this stream is, and what it isn’t https://stream.syscoi.com/about/
See also