Source: Hot Wash Debrief: OODA + Cynefin
Hot Wash Debrief: OODA + Cynefin
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| Manassas National Battlefield Park, Virginia, USA |
Continues in source: Hot Wash Debrief: OODA + Cynefin
Source: Hot Wash Debrief: OODA + Cynefin
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| Manassas National Battlefield Park, Virginia, USA |
Continues in source: Hot Wash Debrief: OODA + Cynefin
Source: Philanthropy, systems and change – The Australian Centre for Social Innovation
The world is changing at an unprecedented pace. Our economy is restructuring, technology is disrupting the way we live and work, our population is ageing and the disparity between the haves and have-nots is growing. We have an opportunity to determine what that future looks like, but the window is closing. There has never been a more important time for philanthropy to make bold moves towards changing the world for the better.
During a recent philanthropic retreat, hosted by The Fay Fuller Foundation in South Australia and facilitated by the Global Social Innovation Exchange (SIX), a small breakout group explored the nuances for philanthropy in this changing landscape. There was a sense that some were stable and committed in their primary role as funders, while others were starting to assume additional roles to support change in systems. What quickly emerged was a spectrum of roles, all valid, important and different.
This work, taken forward by The Australian Centre for Social Innovation, Perpetual, Dusseldorp Forum and the Paul Ramsay Foundation, seeks to build on that conversation. It is not a “how-to” guide for systems change, it is a starting point for foundations who are interested in exploring how their own internal conditions align with their ambitions to create the big changes needed across many aspects of our society.
Whilst this work was centred around the role of Philanthropy, Carolyn Curtis, CEO at The Australian Centre for Social Innovation believes the themes are relevant to all people with an aspiration to operate in more systemic ways.
The challenges we face are too great to ignore the power structures, mental models and mindsets that hold problems in place. As institutions, practitioners and funders we are all a part of the story that needs to change.
Teya Dusseldop, CEO of The Dusseldorp Forum believes “the term ‘systems change’ has become a catch all and rather meaningless. With this work we are aiming to cut through the rhetoric, and demystify the term while providing tools that are actionable for foundations and their boards.”
What’s clear is that there is enormous opportunity to consider the value brought by bringing a diversity of voices and experiences into how requests for funding are assessed and considered by philanthropy.
There’s a great opportunity for us to do more by reaching into communities of diverse experience to assist our clients with advice, to re-think who qualifies as ‘an expert’ and to ensure that we as an organisation are doing all we can to listen more closely to the voices of communities we are trying to support.
CAT FAY, GENERAL MANAGER OF COMMUNITY AND SOCIAL INVESTMENT AT PERPETUAL
Perhaps one of the more challenging conclusions is that many of the current norms of traditional philanthropy, such as short-term, discreet investments and a board of experienced professionals, tend towards sustaining existing systems rather than transforming them to something new.
Throughout the report there are stories from across the world of how foundations are evolving their giving strategies, deepening their relationships, taking on new roles and innovating their operating models in order to grow their impact.
As a relatively new foundation, we have found it immensely helpful to look over the shoulders of other philanthropic organisations. The report helpfully highlights how those old and new have been challenged to keep redefining their roles, what it means to be innovative, and to play roles that others are unwilling or unable to play to create and sustain change.
JO TAYLOR, CHIEF CAPABILITIES OFFICER, PAUL RAMSAY FOUNDATION
The tools contained within the report provide an opportunity for foundations to have reflective conversations with their teams, boards and grantees about four potential “contributions” they can make in supporting systems change.
REPORT
Perspectives, tools and stories to help funders find their best-fit contribution to change.
Source: Philanthropy, systems and change – The Australian Centre for Social Innovation
4th December 2019
Zoom video call – online/phone (all welcome) *4 pm*
We’re delighted to welcome back Prof Mary Uhl-Bien, a leading pioneer internationally in complexity thinking and practice.
One regional healthcare leader who participated in the last Q Community Zoom with Mary said it was “incredible to participate in!” (and it’s the most popular video on the Q Community’s YouTube channel).
** PLEASE REGISTER TO RECEIVE YOUR LOGIN INFO **: https://zoom.us/meeting/register/4c900ef31834c26cdc2040ba88984b7b
Mary’s decade-long research program focused on uncovering the key sources and mechanisms that enable innovation, transformation and change – including in hospitals and across health systems. A framework was developed from these lessons for how best to support new forms of leadership for adaptability and organisational agility.

This research found that successful innovations emerge from informal/entrepreneurial networks but must be supported and developed in (temporary) ‘Adaptive spaces’ if they are to fulfil their potential for transforming formal bureaucratic organisations (like the NHS, as well as other public and private sector organisations).
Tools including Labs, Liberating Structures, Design Thinking, Adaptive Salons and Summits and Positive Deviance can help us create these vital ‘Adaptive spaces’.
In this Zoom Mary will focus on the practical steps we need to take to effectively initiate and support these ‘Adaptive Spaces’ – as well as the new ‘Enabling Leadership’ needed to help them function effectively, complementing the current leadership approaches.
Important preparation for this Zoom…
This will not be an introductory overview of Mary’s framework: please familiarise yourself with the basic framework before this Zoom session (eg watch Mary’s 2018 Q community Zoom video: ‘How ‘Adaptive Spaces’ enable innovation in healthcare and beyond‘).
Reading matter includes:
Great short (5 pg.) article: ‘Complexity Leadership Theory: Shifting from Human Capital to Social Capital‘ (People + Strategy, 2016) – open access.
If you have more time: ‘How to Catalyse Innovation in Your Organisation’ (Sloan Management Review, 2017 – open), co-authored with organisational network analysis pioneer Prof Rob Cross and others, highlights the three network roles that are key to catalysing emergent innovation.
Also recommended: ‘Complexity leadership: Enabling people and organizations for adaptability‘ appears in Organizational Dynamics (2017) – closed access.
Bio
Mary Uhl-Bien is the BNSF Railway Endowed Professor of Leadership at the Neeley School of Business at Texas Christian University. She is an expert on complexity leadership, relational leadership, and followership. She is active in executive education nationally and internationally and has taught for the Brookings Institute and the Gallup Organization.
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To me, such a weird selection of good and bad ideas and argument – but the interesting stuff is very interesting – particularly the ten characteristics of viable systems from about 17:00 onwards:
1 – viable systems have evolved and are built from the bottom up in growing complexity
2 – viable systems are not hierarchical, or based on authority
3 – viable systems rely on their viable components acting with the maximum possible autonomy
4 – viable systems evolve into the future by experimenting with different options, they take a more ‘natural selection’ route
5 – viabe systems make a very wise use of their coordination function
6 – viable systems live in the border of thermodynamic chaos
7 – viabe systems are sentient; and they can detect wrong moves and mistakes
8 – viable systems have a shared identity
9 – all viable systems depend on a positive feedback to produce energy and a negative or control feedback to provide control
10 – to control and be controlled at the same time are two side of the same organic structure
(30 minutes but I had no problem listening to this one at 2x speed)
Source: Theories underpinning psychological practice ‘wrong’
Dr Warren Mansell says the theories that divide up ’stimulus’ from ‘response’, which underpin smoking cessation programmes and most psychological therapies, should be re-evaluated.
The theories were spawned by the influential BF Skinner since the American psychologist John Watson famously claimed in 1913 that the aim of psychology is ‘the prediction and control of behaviour’.
The study is published in the Journal of Experimental Psychology: General today.
Dr Mansell’s computer game, based on ‘perceptual control theory’, supports the view that our behaviours vary from moment to moment rather than being triggered by thoughts or learned by ‘associations’ to ‘stimuli’ in our surroundings.
“Humans strive to get ‘just right’ experiences, such as keeping a comfortable temperature or keeping safe, said Dr Mansell.
“So it’s unsurprising that most of the initiatives for changing people’s behaviour based on removing stimuli that trigger habits like smoking or trying to make children behave with rewards and threats, fail in the long term.
“This is because psychologists privilege the observer’s view of behaviour over the experience of the person who is doing the behaviour.
“Our study shows quite how at odds these two perspectives can be, and it paves the way for a new generation of interventions to help people with habits, fears and addictions.”
Dr Mansell discussing his experiment and findings
A total of 164 people did the game, in pairs. One person, the actor, was instructed to move a computer mouse to keep a cursor located within a circular target at the bottom of the screen.
The mouse movements left a trace at the top of the screen and the second person, the ‘observer’ was asked to observe the actor and the computer screen.
The movement of the cursor that the actor had to counteract to keep the cursor on target was upside down mirror image of the word ‘hello’.
Most of the actors were unaware they had written the word ‘hello’, and most of the observers were unaware that the actors were trying to keep a cursor on target.
Dr Mansell added: “There was an almost 100% contradiction between the actors’ and observers’ answers. This is because we only think that the ‘eye-catching’ side effects of behaviour – in this case writing the word ‘hello’ – is the intended action.
“From programs to help people stop smoking, to managing children’s behaviour in schools, this century-old view that the outsider can most accurately measure, predict and change another person’s behaviour has dominated.
“Therapies for a range of mental health problems should instead help people to become more aware of what they are trying to control in their lives, and balance them in more helpful ways.
“We feel that this approach would be applicable in diverse areas such as learning new skills, coping with dementia, and even building robots.”
Source: Theories underpinning psychological practice ‘wrong’
The systems school is at www.thesystemsschool.org (based in Australia)
sign up to their community of practice: https://thesystemsschool.us20.list-manage.com/subscribe
Their next systems community of practice meeting:
interview: bill walker – client voice framework (dhhs vic) for community services
december 12th 11:00-12:30 AEST
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**
1. last session: mental models
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watch the video here https://drive.google.com/open?id=1mtjfH2qkdKx61SSnVi7ouy7CJSxD4Rus
review the slides here https://drive.google.com/open?id=19IHZkQUGYj97gYSYoIwCLMC6734C7ZXI
check out these links to over hundreds of mental models
In our group discussion on mental models – we talked about some of the challenges and opportunities working with mental models.
we don’t see things as they are, we see them as we are
~ anais nin
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**
2. case study released!
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a few sessions ago we heard from hannah opeskin at caulfield community health service about their use of systems thinking and the systems change framework https://preventioncentre.org.au/wp-content/uploads/2015/01/Systems-Change-Overview-w-Practices.pdf
read the case study here https://drive.google.com/file/d/1BNCW3vmYOW63JfGSA9WB3B82a-pLlCzC/view
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**
3. commitment to act
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we have introduced an activity called ‘commitment to act’. these are small exercises to support you staying connected to your systems practice.
at the end of our session i asked our community what their commitment to act:
what commitment will you make to build your systems practice between now and our next session?
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**
4. upcoming events and training
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introduction to systems thinking
innovating systems thinking: methods, practice and leadership
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** http://www.the-systems-school.org
Copyright © *2019 The Systems School, All rights reserved.
10/3.The foundation. Let us start at the beginning. The most basic facts in biology are that this earth is now two thousand million years old, and that the biologist studies mostly that which exists today. From these two facts follow a well-known deduction, which I would like to restate in our terms.
We saw in S.4/23 that if a dynamic system is large and composed of parts with much repetition, and if it contains any property that is autocatalytic, i.e. whose occurrence at one point increases the probability that it will occur again at another point, then such a system is, so far as that property is concerned, essentially unstable in its absence. This earth contained carbon and other necessary elements, and it is a fact that many combinations of carbon, nitrogen, and a few others are self-reproducing. It follows that though the state of…
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Source: Systemic Design event Tickets, Mon 2 Dec 2019 at 17:30 | Eventbrite
The challenges that we face today — the climate crisis, ageing populations, in-work poverty, polarisation of society — are not ones that anyone can tackle alone, and not ones that all the current answers aligned together would solve. Systems change is an approach that looks beyond individual ideas, creates the space and conditions for radical new ways of thinking to emerge and connects together often disparate groups who have a common cause.
As design has evolved over the last 30 years, growing from the design of products, through services to policy, and from buildings to places, designers have entered the world of systems change. Design adds immense value in the way that it visualises complexity, making it understandable; moves to making and taking action where others feel overwhelmed by that same complexity, and creates playful alternatives which can turn the we see a problem – and find its solution – on its head.
The Design Council and The Point People have been listening to designers who are working systemically to understand their practice, and how it is evolving. This event will share some current practice and case studies about how design is being used to solve some of society’s biggest challenges, which are tricky, complex and can’t be solved by one intervention alone.
This will be an inspiring evening for designers who want to work in this way, leaving you with stories to show how it can be done and approaches to designing deeply, collaboratively and radically, allowing you to play your part in tackling our toughest challenges and moving to a better future.
Please register your interest using the ‘register’ button and we will contact you if your place at the event is confirmed.
Hosted by:
Organiser of Systemic Design event
Design Council’s purpose is to make life better by design. We are an independent charity and the government’s advisor on design. Our vision is a world where the role and value of design is recognised as a fundamental creator of value, enabling happier, healthier and safer lives for all. Through the power of design, we make better processes, better products, better places, all of which lead to better performance.
Source: Systemic Design event Tickets, Mon 2 Dec 2019 at 17:30 | Eventbrite
Historical perspectives: https://www.sdlogic.net/index.html
Foundations: https://www.sdlogic.net/foundations.html
| Axiom1 | FP1 | Service is the fundamental basis of exchange. |
| FP2 | Indirect exchange masks the fundamental basis of exchange. | |
| FP3 | Goods are a distribution mechanism for service provision. | |
| FP4 | Operant resources are the fundamental source of strategic benefit. | |
| FP5 | All economies are service economies. | |
| Axiom2 | FP6 | Value is cocreated by multiple actors,always including the beneficiary. |
| FP7 | Actors cannot deliver value but can participate in the creation and offering of value propositions. | |
| FP8 | A service-centered view is inherently beneficiary oriented and relational. | |
| Axiom3 | FP9 | All social and economic actors are resource integrators. |
| Axiom4 | FP10 | Value is always uniquely and phenomenologically determined by the beneficiary. |
| Axiom5 | FP11 | Value cocreation is coordinated through actor-generated institutions and institutional arrangements. |
[This – specifically Axom 2, value is cocreated by multiple actors, always including the beneficiary – of which an early formulation appears to have been ‘value is cocreated with the customer’ – is a shock to me because I genuinely thought I had invented that! 🙂 – I say ‘value is always co-created with and for the citizen/customer’. Now I wonder if I picked that up somewhere – but I think I did come up with it by myself independently – just not first. Well, I suppose it’s just logic! So much of this fits so much with my public service transformation thinking…]
Source: Service-dominant logic – Wikipedia
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Service-dominant (S-D) logic is a meta-theoretical framework for explaining value creation, through exchange, among configurations of actors. The underlying idea of S-D logic is that humans apply their competences to benefit others and reciprocally benefit from others’ applied competences through service-for-service exchange (Vargo and Lusch, 2004). Since the publication of the first S-D logic article entitled “Evolving to a New Dominant Logic for Marketing”[1] in 2004 in Journal of Marketing, S-D logic has become a cocreated effort of numerous scholars across disciplines, who share the common goal of contributing to the understanding of human value cocreation, by developing an alternative to traditional logics of exchange. Hence, S-D logic has been continually extended and elaborated. Among the most important extensions have been (1) the development of the service ecosystems perspective that allows a more holistic, dynamic, and systemic perspective of value creation and (2) the emphasis of institutions and institutional arrangements as coordination mechanisms in such systems (Vargo and Lusch, 2016).
Continues in source: Service-dominant logic – Wikipedia
Lots of rich content here and great engagement from Brian Dowling at www.twitter.com/BrianDRPM
Source: Pathways to New Community Paradigms
I love Ideas from CBC – who else would have a whole one-hour show on recursion?
Some call it “self-similarity.” Others define it vaguely as “wheels within wheels” or refer to the image of nesting Russian dolls. For such a fundamental concept, recursion is strangely less famous and more often overlooked than it deserves to be. With help from a cognitive scientist, a language expert, and a physicist, Paul Kennedy tries to remedy this state of affairs, without getting himself tied up in knots within knots within knots…
Source: The Recurring Case of ‘Recursion’: a pattern for making sense of the world | CBC Radio


Source: The Stacey matrix
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